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Exceptional Support and Administration

Clinical Insight’s primary mission is to ensure the success of every user. Our vision is to achieve a level of support excellence that exceeds your expectations and differentiates Clinical Insight in the marketplace by providing:

  • Rapid response to your requests
  • Timely problem resolution
  • High quality phone, e-mail and online support

In addition, Clinical Insight has developed premium support and professional services packages that enable customers to rely on our experts rather than going it alone. Valuable parts of your overall EMR investment, the packages give you access to critical features that are proven to produce success:

Premium support packages provide faster response times, priority routing, and other features that promote user adoption, satisfaction, and productivity .

Premium support and professional services packages combine exceptional support with the services of an expert Clinical Insight administrator who optimizes your deployment by performing the necessary ongoing administration.

You select a support package at one of three tiers: Platinum, Gold, and Silver.

Support Table

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